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Support — TapGo

TapGo makes public transit simple. Save your important places and open Apple Maps with transit directions in one tap.

Contact

For support, bug reports, or feedback, contact: tapgo_support@icloud.com

App Overview

TapGo is designed to reduce friction when starting a public transit trip. It lets you save a small set of important places and launch directions quickly.

Frequently Asked Questions

How does TapGo work?

Save places such as Home, Doctor, or Grocery Store. Tap any saved place and Apple Maps opens immediately with public transit directions pre-selected.

Does TapGo require an account?

No. No account or login is required.

Does TapGo collect my data?

No personal data is collected. Saved places are stored locally on your device. See the Privacy Policy for details.

Can someone send me a destination?

Yes. A family member or friend can send you a destination via iMessage. When you open the TapGo link, the destination appears as a highlighted button in the app and disappears after you use it or after 24 hours.

Which maps app does TapGo use?

TapGo uses Apple Maps for directions.

What should I include when I ask for help?

Please include your iPhone model, iOS version, what happened, and steps to reproduce the issue. Screenshots are also helpful.

Compatibility

TapGo is intended for supported iPhone devices running a compatible version of iOS.

Last updated: March 2026